Rockdale School District 84

Polycom 311 Quick Reference Guide

Polycom 411 Quick Reference Guide

Polycom 311 Self-help Videos

• Basic Phone Overview

• Managing Settings

• Introduction to Softkeys and Buttons

• Feature Buttons

• Lines View

• Setting Your Voicemail Passcode

• Accessing Voicemail Messages

• Place and Retrieve a Call on Hold

• Using Do Not Disturb Feature

• Answering a Call

• Making 3-Way Conference Calls

• Viewing and Using Call History

• Placing a Call

• Transferring a Call Using Warm Transfer

• Direct to Voicemail Transfer

• Transferring a Call Using Blind Transfer

• Parking a Call to Retrieve at Another Phone

• Retrieving a Parked Call at Another Phone

Polycom 411 Self-help Videos

• Basic Phone Overview

• Managing Settings

• Introduction to Softkeys and Buttons

• Feature Buttons

• Lines View

• Setting Your Voicemail Passcode

• Accessing Voicemail Messages

• Place and Retrieve a Call on Hold

• Using Do Not Disturb Feature

• Answering a Call

• Making 3-Way Conference Calls

• Viewing and Using Call History

• Placing a Call

• Transferring a Call Using Warm Transfer

• Direct to Voicemail Transfer

• Transferring a Call Using Blind Transfer

• Parking a Call to Retrieve at Another Phone

• Retrieving a Parked Call at Another Phone